Quick start
1. Plug in VibeTV. Connect VibeTV to USB-C power.
2. Connect your phone. Open Wi-Fi settings on your phone and join VibeTV-Setup.
3. Connect VibeTV to your home Wi-Fi. The setup page should open automatically. If it does not, open http://192.168.4.1. Choose your 2.4 GHz home Wi-Fi and enter its password.
4. Wait for confirmation. Continue when the VibeTV display says WiFi connected!
5. Install the Mac App. Download VibeTV Control Center, move it to Applications, and open it.
Troubleshooting.
01 // I CAN'T FIND THE WIFI VIBETV-SETUP
- Unplug VibeTV from power.
- Plug VibeTV back in.
- Check the WiFi list on your phone again.
02 // THE SETUP PAGE DOESN'T OPEN
- Confirm your phone is connected to VibeTV-Setup.
- Turn off mobile data for a moment if the phone leaves the setup network.
- Open http://192.168.4.1 in the phone browser.
- Keep the phone connected until the setup page has saved your Wi-Fi.
03 // I CAN'T FIND MY HOME WIFI
- Use Search again on the VibeTV setup page.
- VibeTV supports 2.4 GHz Wi-Fi. A network that is only 5 GHz will not appear.
- If your router uses one name for both bands, temporarily create or enable a separate 2.4 GHz network.
- For a hidden network, enter the Wi-Fi name manually.
- Move VibeTV closer to the router and search again.
04 // MY MAC WON'T OPEN THE VIBETV APP
- Move VibeTV Control Center to Applications.
- Open it from Applications.
- If macOS shows a security message, open System Settings, then Privacy & Security, and allow the signed VibeTV app.
- Open the app again.
05 // THE VIBETV APP CAN'T ACCESS MY LOCAL NETWORK
- Open System Settings on the Mac.
- Open Privacy & Security, then Local Network.
- Allow VibeTV Control Center.
- Quit the Mac App, open it again, and search for VibeTV.
06 // THE VIBETV APP CAN'T FIND MY VIBETV
- Confirm VibeTV and the Mac use the same Wi-Fi.
- Allow Local Network access for the Mac App.
- Temporarily disconnect VPN software and try Search again.
- Check that the router does not isolate wireless devices from each other.
- Restart the Mac App, then restart VibeTV and the router if needed.
07 // MY USAGE DATA IS MISSING OR OUT OF DATE
- Open Usage in the Mac App.
- Check whether the AI service is shown as connected.
- Use Open CodexBar and confirm the service is signed in and enabled.
- Return to the Mac App and choose Check again.
- If one value is missing, the AI service may not provide that value. VibeTV leaves unavailable values out.
08 // MY THEME IS MISSING, OUT OF DATE, OR BLANK
- Confirm the Mac App shows VibeTV as connected.
- Open Theme Library and choose a compatible theme.
- Wait for installation to finish before disconnecting power.
- If the picture is still wrong, try a built-in theme.
- Create a support report if multiple themes remain blank.
09 // MY UPDATE FAILS OR GETS STUCK
- Keep VibeTV powered on.
- Read the exact message in Updates.
- If the Mac App offers Try again, use it once after checking Wi-Fi.
- If the message asks for a power cycle, disconnect VibeTV from power for 10 seconds, reconnect it, and wait for the picture.
- Create a support report if the update still needs attention.
Always start Mac App and VibeTV software updates from the Mac App.
10 // MY DISPLAY IS BLACK, FROZEN, OR KEEPS RESTARTING
- Check the USB-C cable and power adapter.
- Disconnect VibeTV from power for 10 seconds, then reconnect it.
- Wait one minute and check the message on the display.
- Open the Mac App and confirm VibeTV is connected.
- Stop and create a support report if the display keeps restarting or remains black.
11 // SUPPORT ASKED ME TO RESET MY WIFI
Warning: Resetting Wi-Fi removes the saved network from VibeTV. You must connect to VibeTV-Setup and complete Wi-Fi setup again.
Create a support report first, then contact support. Support will confirm whether a Wi-Fi reset is the right next step and guide you through it.